AI-powered loyalty
A complete loyalty points system and CRM on LINE — award points from stores, websites, marketplaces, and partners in one customer profile, then drive repeat purchases with rewards, tiers, and automation.
Chosen by brands of every size — from SMEs to enterprises
Capture customer data from every channel into the CRM
A customer buys in-store, on your website, on Shopee, Lazada, or LINE — every order lands on a single CRM profile, matched by phone number or LINE account.
Nara K.
Matched by phone + LINE
Connect stores, websites, marketplaces, and partners so every purchase becomes points in one CRM profile on LINE.
Use rewards, tiers, missions, and referrals to give customers a reason to spend points and purchase again.
Use Customer 360 to understand behavior, select the right offer, and send it automatically with Marketing Automation.
Pop Mart“Rocket went far beyond a CRM vendor. Their team helped us design a system to understand customers better and serve them more efficiently.”
Start with sign-up and points, then add rewards, tiers, Customer 360, and automation on the same data.
Customers sign up through your brand's LINE OA, check points, redeem rewards, and receive notifications in LINE without downloading another app.
Sign up through LINE OA
Supports LIFF and LINE Mini App for instant access
Award points by phone number in-store
Staff enter a phone number to award points instantly — no card needed
Configure points rules in the back office
Set points rates and conditions yourself
Unify first-party and third-party purchases in one profile, whether customers buy in-store, on your website, through a marketplace, or from a partner.
First-party
Store / POS · Brand website and e-commerce · LINE
Third-party
Shopee, Lazada, TikTok Shop · Dealers
One profile and points balance
Every channel becomes one purchase history and points balance
Configure a reward catalog and redemption costs in the back office. Customers redeem through LINE.
Reward catalog
Gifts, coupons, and discounts with configurable points costs
Redeem through LINE
Customers browse and redeem in LINE OA
Track redemption history
Brands manage codes and redemption status
Set tiers by spend, order count, or points balance, then give each tier different benefits.
Flexible tier-up conditions
Configure criteria in the back office
Benefits by tier
Different points rates, rewards, or privileges for each tier
Automatic calculation
The system adjusts tiers using your conditions
Unify profiles, purchases, points, redemptions, and channels in one view, then build campaigns on that data.
Customer 360
Profile, purchase history, points, and purchase channels
Campaigns on real data
Points multipliers, referrals, check-ins, missions, top spender, and lucky draws
Segment before sending
Group customers by behavior, tier, or purchase frequency
Send offers and messages based on behavior. Each customer can receive a different offer within the rules and budget you set.
Marketing Automation
Triggers such as inactivity, nearing a reward, or recent sign-up
Personalization
Match the offer, bonus points, or message to each customer
Control rules and budget
Set budget, frequency, and sending limits
Rocket's loyalty platform connects natively with LINE OA, POS, ERP, e-commerce, and marketplaces — no custom development required.
Register for a free consultation and a live demo of the loyalty points system on LINE.
